{"version":"1.0","provider_name":"Redonk Marketing | Blog","provider_url":"https:\/\/redonkmarketing.com\/blog","author_name":"Shar Carpenter","author_url":"https:\/\/redonkmarketing.com\/blog\/author\/shar_carpenter\/","title":"Redonk's 2018 Top CX Trends Countdown - Redonk Marketing | Blog","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"QnBrlKWaQr\"><a href=\"https:\/\/redonkmarketing.com\/blog\/redonks-2018-top-cx-trends-countdown\/\">Redonk&#8217;s 2018 Top CX Trends Countdown<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/redonkmarketing.com\/blog\/redonks-2018-top-cx-trends-countdown\/embed\/#?secret=QnBrlKWaQr\" width=\"600\" height=\"338\" title=\"&#8220;Redonk&#8217;s 2018 Top CX Trends Countdown&#8221; &#8212; Redonk Marketing | Blog\" data-secret=\"QnBrlKWaQr\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","description":"Customer experience has always differentiated the successful companies from the unsuccessful. And in 2018 that\u2019s not changing. But what is, is how companies deliver those top customer experiences, often driven by empowered customers who like what they like, refuse to be cognitively burdened by lagging technology and demand personalized, anticipated, humanized experiences. #7: Full-screen video [&hellip;]"}